WordPress Service & Support


We offer three easy to understand plans, each with increasing service levels and features, but one thing that is constant across all plans is that we guarantee your site will not only be backed up and secure, but be a click a way from being restored in the event of a catastrophic failure. We’ve laid out the details and pricing of our three plans below and each line item is further explained at the bottom of the page. Still have questions? Contact us!

WP Secure $95


This is the backup plan your hosting company should have provided that will give any site owner total peace of mind.


  • Email Support System
  • Annual Security Audit
  • Uptime Monitoring
  • Daily Off-Site Backups
  • Disaster Recovery Plan
  • WordPress Core Updates
  • Plugin Updates
  • Daily Security Scans
  • Hacker Protection
  • Malware Removal
  • Content Management Assistance
  • Publishing Services
  • Professional Insights
  • Design Services
  • Development Service Access
  • Phone Support
Apply Now »

WP Agency $295


Keeps your site online and running like a top, but adds malware removal, content assistance & publishing services.


  • Email Support System
  • Annual Security Audit
  • Uptime Monitoring
  • Daily Off-Site Backups
  • Disaster Recovery Plan
  • WordPress Core Updates
  • Plugin Updates
  • Daily Security Scans
  • Hacker Protection
  • Malware Removal
  • Content Management Assistance
  • Publishing Services
  • Professional Insights
  • Design Services
  • Development Service Access
  • Phone Support
Apply Now »

WP Enterprise $495


Like having a resource on-staff, we handle the daily management of your website, including design and publishing.


  • Email Support System
  • Annual Security Audit
  • Uptime Monitoring
  • Daily Off-Site Backups
  • Disaster Recovery Plan
  • WordPress Core Updates
  • Plugin Updates
  • Daily Security Scans
  • Hacker Protection
  • Malware Removal
  • Content Management Assistance
  • Publishing Services
  • Professional Insights
  • Design Services
  • Development Service Access
  • Phone Support
Apply Now »

Wait, what do you mean by ‘apply now’ – is this some kind of secret club? Not at all, though we are rather selective as to who we take on as a WordPress Service & Support client. There are countless outfits out there who take in anyone and everyone, but we only want those who are a good fit for our services. So I guess that does make our WordPress Service & Support offerings rather exclusive, but that’s how we like it and for that matter, so do our clients who enjoy our premium service levels as a result of not taking on everyone who shows up.

 

Here’s a little explainer of the features included with each plan. Need more information? Check out our WordPress Service & Support FAQ page. Already did and still have questions? Just contact us!


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    Email Support System

    From complete site restorations to publishing new content, our dedicated email ticket system ensures your request is both logged and completed in a timely manor.

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    Annual Security Audit

    We do a complete manual review of your site’s security to ensure that everything is locked up tight.

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    Uptime Monitoring

    Hosting companies all say that your site will be up 99.99% of the time, so we keep an eye out to keep them honest.

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    Daily Off-Site Backups

    We take backups seriously. We’ll backup your site daily and keep your files securely stored both on-site and off-site.

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    Disaster Recovery Plan

    Did something go wrong? Restore your site to a previous version at any time by contacting our support team.

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    WordPress Core Updates

    Our automated updates run weekly, keeping your site secure and with the latest features.

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    Plugin Updates

    Whenever a new release is ready for any of your plugins, we’ll both update it for you and ensure that it works.

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    Daily Security Scans

    Our automated security scans check for malware, cross-site scripting, injections and other malicious code.

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    Hacker Protection

    Bad guys are everywhere and the more traffic and visibility your site gets, the more they want in. We stop them dead.

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    Malware Removal

    Malware in a WordPress site can lead to catastrophic failure, but thankfully we’re able to identify & eliminate it.

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    Content Management Assistance

    Stale content is bad for users and for SEO rankings, so we make updates to your site content for you.

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    Publishing Services

    Have new blog posts or press releases and need them published? Send them to us and we post them for you!

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    Professional Insights

    Looking to improve traffic converts? Want to A/B test of different homepage layouts? Pick our brains and see what we can come up with to help you achieve your goals.

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    Design Services

    Banner ads, custom slider images, logos added over photos or even custom landing pages – we design them for you!

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    Development Service Access

    Need some custom work done on your site? Our dev team can assist with pretty much anything you can dream up.

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    Phone Support

    Would you rather pick up the phone and talk with us? With the WP Enterprise plan you receive dedicated phone support in addition to our email ticket system.